We provide secure access to your building
Our service offer
Reliable maintenance and fast service availability are essential for your automatic door to work efficiently and economically. As a service customer, you benefit from our more than 150 years of experience as a provider of access control installations and security solutions. For automatic door repairs and maintenance, we offer you all-round support, from rapid troubleshooting and worry-free service contracts to door upgrade, modernization and consulting services.
Just what you need – choose from three service packages and two application areas
We offer three service packages based on our longstanding experience and daily customer interactions. Whether you choose FIRST for comprehensive service, PLUS for solid security or ECO for the cost-effective basic package, you are in safe hands with us. Depending on your user profile, you can select the PUBLIC or NON-PUBLIC application area. All that’s left is to sit back and let us do the work for you.
By the way, it pays to be quick: the FIRST and PLUS service packages are only available within the first year or the first six months from the automatic door commissioning. Make sure not to miss these deadlines.
Consultation on legal operator regulations & safety requirements
As an operator of automatic doors such as sliding doors, revolving doors or sensor gates, you are responsible for ensuring safe passage for individuals. Regular recurring inspections are essential to ensure this, and a number of laws and guidelines apply.
Your duties include:
- Proof of regular maintenance
- Keeping an inspection logbook
In the event of an incident, you may be asked to present these documents. But don’t worry – we are here to support you with our comprehensive automatic door service. This way, you are legally protected, and your automatic doors and access control installations will function smoothly and safely for many years.
Furthermore, we also provide free consultation on your duty of care as an operator, the legal operator requirements and safety regulations.
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Everything at a glance
All important service documents at a glance
Whether you want to find out more about our services or are looking for information on safe escape routes, fire protection, emergency door repairs or operating automatic doors safely, you will find an overview of all important downloads here.
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Simple. Secure. With dormakaba.
In the event of an issue, competent and fast service is crucial. Experience how quickly our dormakaba service team can be on-site and provide solutions. With over 50 highly qualified service technicians and a dense service network in Switzerland, your business will always run safely and reliably.
We are happy to support you.
When you choose dormakaba, you choose a partner with over 150 years of experience and millions of installed products and solutions worldwide.
Kontakt Automatiktüren & Sensorschleusen
Service, fault reporting, maintenance, modernization
In an emergency
dormakaba products from the “Locking systems and door technology” range are distributed by certified dormakaba partners. For all other products and solutions, please contact us directly. You can quickly find your emergency contact on our page.