Disclaimer: Important legal information

Persons who access the material made available at the company's website on the worldwide web ("dormakaba Website") agree to the following:

Use of the dormakaba Website

The entire content of this dormakaba Website is subject to copyright with all rights reserved. You may download or print out a hard copy of individual pages and/or sections of the dormakaba Website, provided that you do not remove any copyright or other proprietary notices. Any downloading or otherwise copying from the dormakaba Website will not transfer title to any software or material to you. You may not reproduce (in whole or in part), transmit (by electronic means or otherwise), modify, link into or use for any public or commercial purpose the dormakaba Website without the prior written permission of dormakaba.

No Offer

Nothing on the dormakaba Website should be construed as a solicitation or offer, or recommendation, to acquire or dispose of any investment or to engage in any other transaction.

No Reliance

While dormakaba uses reasonable efforts to obtain information from sources which it believes to be reliable, dormakaba makes no representation that the information or opinions contained on the dormakaba Website is accurate, reliable or complete. The information and opinions contained in the dormakaba Website are provided by dormakaba for personal use and informational purposes only and are subject to change without notice. Nothing contained on the dormakaba Website constitutes investment, legal, tax or other advice nor is to be relied on in making an investment or other decision. You should obtain relevant and specific professional advice before making any investment decision.

No Warranty

The information and opinions contained on the dormakaba Website is provided without any warranty of any kind, either express or implied.

Limitations of Liability

dormakaba’s will be liable for all damages and losses in connection with the use of this website caused by acts of gross negligence or intention.

In the event of slight or ordinary negligence, dormakaba will only be liable in case of a breach of fundamental obligation and the level of liability is restricted to the damage that is typical and foreseeable. This limitation of liability will not apply to personal damages and does not affect dormakaba’s warranty obligations and product liability.

Linked Websites

When you access certain links on the dormakaba Website you may leave the dormakaba Website. dormakaba has not reviewed any of the websites linked to the dormakaba Website and does not endorse or accept any responsibility for the content of such websites nor the products, services or other items offered through such websites.

dormakaba Apps

Unless otherwise stated, responsible for processing your personal data collected through the dormakaba Apps and Services ("App”) subject to this privacy statement is 

dormakaba Switzerland AG («dormakaba»)
Mühlebühlstrasse 23
8620 Wetzikon

For any kind of question, concerns or claims you can contact our data protection officer at data.protection@dormakab.com or via postal address as indicated above with the addition "to the attention of the data protection officer".

This Privacy Statement provides an overview over the data we collect through the App, how this data is used by dormakaba and the rights you have with regard to the processing of your data. 

1. Your Rights

You especially have the following rights with regard to your personal data: 

  • Right to access (Clause 15 GDPR), 
  • Right to rectification, completion or deletion (Clause 16 and 17 GDPR), 
  • Right to limit the processing (Clause 18 GDPR), 
  • Right to object to the processing (Clause 6 GDPR), 
  • Right to data portability (Clause 21 GDPR),
  • Right to appeal to a regulatory authority (Clause 77 GDPR). 

2. E-Mail Contact

If you send us enquiries by e-mail or contact form, we will store your e-mail address including the details you have provided to us for the purpose of processing the enquiry and possibly for follow-up questions.

With the sending of an e-mail or contact form by you to us, you explicitly consent to the processing of the data you have left to us (Clause 6 Para. 1 lit. a GDPR). You can revoke this consent at any time. For this purpose, an e-mail notification to us is sufficient. The lawfulness of the data processing carried out by dormakaba until receipt of the withdrawal remains unaffected. If data processing aims to the fulfillment of a contractual or pre-contractual obligation, the provision of Clause 6 para 1 lit. b GDPR shall be applicable. We may share your personal data with affiliates and subsidiaries controlled by dormakaba, with vendors working on our behalf, when required by law or respond to legal process, to protect our customers, to maintain security of our products and services, and to protect the rights or property of dormakaba.

The personal data delivered by you shall remain with us until (i) you request deletion of it (all or part thereof), (ii) your revoke your consent to the processing or storing or (iii) the legal basis for processing or storing becomes obsolete (e.g. the contract between you and dormakaba is terminated or has exceeded). Mandatory legal provisions - in particular retention rights in accordance with the applicable commercial or tax laws - remain unaffected. You acknowledge and agree that deletion may be executed by dormakaba by way of anonymization of your personal data.

3. Collection of Personal Data

When downloading the mobile app, your information is delivered to the App Store, in particular user name, e-mail address and customer number of your account, time of download, payment information and the individual device code. We have no influence on this data collection and are not responsible or liable in any way. We process your personal data only to the extent and for the purpose as necessary for downloading the mobile app to your mobile device. When using the mobile apps, we collect the personal data described below in order to enable convenient use of its functions. We collect the following data which is technically necessary for us to offer you the functions of our mobile app and to endeavor stability and security (see Clause 6 Para. 1 lit. f GDPR): 

3.1 Personal Data when using the dormakaba DOOR Access App

When using the mobile app, we collect the personal data described below:

  • Mobile number, 
  • Operating System / OIS Version, 
  • Hardware type Mobile phone. 

Backups of stored data (credential data for access rights) are created and deleted by dormakaba every two (2) months. User event data is deleted every six (6) months. The duration of these timelines is subject to technical and/or organizational reasons. 

3.2 Personal Data when using the dormakaba evolo smart App

When using the mobile app, we collect the personal data described below: 

  • E-Mail Address

The App is downloaded to your mobile device and can be used without access to the Internet, possibly with limited functionalities. When you use the App, user event data is logged.

The App uses anonymous Analytics data to analyze and regularly improve the use of our App.

Data called up are, such as (but not limited to):

  • changing screens,
  • pressing buttons

Legal basis for the use of Analytics data is Clause 6 para 1 lit. f GDPR. You can object to sending your personal data with effect for the future by clicking on the "Cancel" button during the installation of the App. 

4. Data Transmission

Your personal data will be stored on a secure server space maintained by us or a third-party provider contracted by us. If we transfer your personal data abroad (or your personal data is accessed from abroad), including jurisdictions that may not have an adequate level of data protection, we will take all necessary measures to ensure sufficient data protection for your personal data (e.g. careful evaluation of third-party providers abroad, flow down of confidentiality provisions, conclusion of Data Processing Agreements etc.). We use appropriate technical and organizational measures to protect your personal data against unauthorized access or use and against accidental loss or destruction (and shall procure that third-parties provider contracted by us will do so).

Material Interests

The dormakaba Group and/or its directors, officers and employees may have or have had interests or positions or traded or acted as market makers in relevant securities. Furthermore, such entities or persons may have or have had a relationship with or may provide or have provided corporate finance or other services to or serve or have served as directors of relevant companies.

Investment Performance

The past is not necessarily a guide to the future performance of an investment. The value of investments may fall as well as rise and investors may not get back the amount invested. Changes in rates of foreign exchange may cause the value of investments to go up or down.

Local Legal Restrictions

The dormakaba Website is not directed to any person in any jurisdiction where (by reason of that person's nationality, residence or otherwise) the publication or availability of the dormakaba Website is prohibited. Persons in respect of whom such prohibitions apply must not access the dormakaba Website.

Website Statistics

To see how the dormakaba Group Website performance is doing and where it rates with others so that dormakaba can better serve its customers and visitors, dormakaba uses the Google Analytics service to monitor and log Website traffic. At the suggestion of Google, the following pertains to the Google Analytics service:
"This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above."

This website uses Google Analytics with the “anonymizeIp()” function that will store IP addresses in a shortened version which can not be linked to individuals to provide an additional level of privacy for visitors.

Data Protection Terms

dormakaba takes the security and privacy of your personal information very seriously and will process any personal data obtained as a result of your use of the website in accordance with the applicable data protection legislation.
You are aware and accept that we might transfer your name, address, email address and/or any other personal information to any third party (i) for processing the data in accordance with the purpose for which it was submitted, (ii) as part of a restructuring or sale of dormakaba, (iii) to support our customer relationship with you (especially direct marketing or market research) or (iv) where we are required by law or legal process to divulge your personal information.
The data that we collect from you may be transferred to, and stored at, a destination outside Switzerland and the European Union (EU) where the applicable data protection legislation might be inadequate from a Swiss or EU perspective.
By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with these Data Protection Terms.

Changes to Disclaimer

We aim to keep this Disclaimer in line with the internet and the applicable laws as they evolve. For this purpose, we reserve the right to review and amend this Disclaimer on a regular basis. As a user of the dormakaba Website, please check this page regularly to keep up-to-date with the applicable Disclaimer.