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A proven plan to meet your project deadlines

Professional Services Methodology


The dormakaba Workforce Solutions Professional Services team employs a consistent and proven project management and implementation methodology to ensure that every project is successfully implemented. The methodology is a result of several years of experience in implementing workforce management solutions and utilizes proven industry practices and processes.


  • Complete the project within the time frame requested by the customer.
  • Complete the project within the assigned budget.
  • Complete the project to meet customer’s business needs and expectations.
  • Provide training during various steps of the process to facilitate customer buy-in
    and ownership of the solution.

Implementation Methodology : Kickoff and Planning

  • Transition from Sales to Implementation
  • Technology review, Hardware procurement
  • Project Kickoff
  • Customer specific Project Plan


  • Business requirement gathering and
  • Site Survey
  • Interface requirements gathering
  • Refine Project Plan


  • Configuration guide development (first pass)
  • System Administration Training
  • Configuration Training
  • Software Installation
  • Configuration of the solution (iterative)


  • Test Planning
  • Integration testing
  • End-User Training
  • User Acceptance Testing
  • Parallel testing


  • Plan for cutover to Go-Live
  • Contingency planning
  • Go-Live and first payroll
  • Transition from Implementation to Account Support