About

Ensuring safe, reliable access across all 7-Eleven locations

For more than a decade, 7-Eleven and dormakaba have built a partnership founded on trust and innovation, evolving from upgrading manual swing doors to a fully tailored Automatic Protect Door System that now safeguards every new store and strengthens existing ones. This solution fortifies safety — protecting people, assets, and the community. As dormakaba and 7-Eleven continue to grow and innovate together, this partnership remains focused on what matters most: keeping people safe, today and into the future.

Location: Australia
Official website: www.7eleven.com.au

Challenges

How can 7-Eleven ensure their stores remain safe and operational nationwide?

Transition from manual swing doors to automatic sliding doors for new and existing sites.
Develop a robust door system capable of resisting forced break-ins across all store locations.
Ensure comprehensive national coverage for installation, servicing, and maintenance to keep access reliable, safe and compliant.

“It [Protect Door System] makes it a lot harder for anyone to push the door open or even force their way in. The number of instances significantly decreased.”

Cameron Smith

Safety Chapter Lead People Risk Product Owner

Details

Smart, secure door solutions helping 7-Eleven prevent break-ins and safeguard people and assets

Understanding the challenge

7-Eleven faced an increase in after-hours break-ins, with offenders forcing or smashing their way through entry doors. Existing doors were not designed to withstand these attacks, creating risks for staff, customers, and assets. The challenge was to develop a resilient, standardized system suitable for both new and existing stores without compromising accessibility or operational flow.

A tailored solution for real-world needs

To address these pain points, 7-Eleven partnered with dormakaba to co-design the Protect Door System, engineered to improve safety and reduce break-ins. The system integrates enhanced locking elements, an overlapping profile, and attack-resistant glazing with the EL 301 Automatic Sliding Door Operator—delivering stronger protection.

Key features include:

Attack-resistant glazing
Enhanced locking elements
Overlapping profile to resist forced entry
dormakaba Automatic Sliding Door Operators
Scalable design for retrofits and new stores

A partnership built on trust

The project is the result of a long-standing relationship grounded in collaboration and a shared commitment to safety. Beyond installation, dormakaba provides nationwide servicing and maintenance, ensuring every store benefits from consistent performance and peace of mind.

Delivering long-term confidence

With dormakaba’s Protect Door System, 7-Eleven now has a robust, scalable access solution that strengthens security, supports store teams, and enhances safety across its entire network.