Product Details
The Confidant hotel lock combines elegant design with smart technology and works standalone or as part of an online access control system with dormakaba Ambiance management software.
Key features
- Mobile access via BLE
- RFID credentials such as cards, fobs and wristbands (see the fact sheet for details)
- High-security, wear-resistant and tamperproof design for long-lasting durability
- Completely sealed contactless RFID reader with LED signals for visual feedback
- 3 AA batteries provide up to 50,000 openings or 2 years of use
- Low-battery indicator
- Compatible with dormakaba and third-party mortise locks
- Levers in various designs and finishes; lever hand is field reversible
- Certifications include UL 10C and ULC S-104 (fire resistance) and EN 179 (emergency exit door); electronics are compliant with IEC 61000-4 and CE R&TTE (see the fact sheet for the full list)
Technical Details
The Confidant door lock has a robust design for low maintenance, high reliability and precision technology.
- Cover: glossy black polycarbonate
- Concealed battery panel (3 alkaline AA batteries) and programming interface
- Levers: various designs; outside lever rotates freely in locked mode
- Privacy options, depending on model
- Door thickness: 1 1/4 in. to 2 1/2 in. (32 mm to 64 mm)
- Emergency opening: emergency cards or mechanical key override (MKO)
ANSI locking devices
- Standard backset: 2 3/4 in. (70 mm) for mortise and tubular latch; 2 3/8 in. (60 mm) for tubular latch only
- High-security 1 in. (25 mm) deadbolt, projected by inside thumbturn and retracted by interior handle or keycard; optional auto deadbolt
EURO locking devices
- Backsets: 55, 60, 65, 70 and 80 mm
- Optional 20 or 24 mm rounded forend plates
- Optional 8 or 9 mm spindle
Kit options (Europe only)
- Kit 1: outside lock housing only
- Kit 2: outside and inside housings
- Kit 3: outside and inside housings and mortise lock case
Functionalities
Low maintenance
- Completely sealed contactless reader
- Batteries last up to 50,000 openings or up to 2 years
- Low-battery indicator alerts staff
- Audit trail is retained during battery replacement and lock programming
- Wear-resistant construction and finish
Programming and access
- NFC programming
- BLE support for mobile access
- RFID credential support
Components
The following dormakaba components are needed for full functionality of the Confidant lock.
Core package
- Ambiance Access Management Software
- dormakaba RFID Encoder GEN II
- dormakaba Maintenance Unit
- Keycards and/or credentials
Optional
- Ambiance RX and RX Link for online wireless integration
- A dormakaba Mobile Access Solution Program
- Keys and cores for mechanical key override functionality
Applications
- Suitable for small to very large-scale hotels
- Easily replaces existing mechanical or electronic door locks
- Access control for guest rooms, common areas and back-of-house
- Available for mortise or tubular latch applications (ANSI lock case)


Product Videos
Product Downloads
- pdf
Confidant Electronic hotel lock - Fact Sheet
File description
117.04 KB
1.10.2025
- pdf
Electronic Door Locks - Cleaning Guidelines
File description
88.82 KB
1.04.2025
- pdf
Lock and Lever Guide
File description
188.08 KB
1.01.2026






