Ensuring you’re always open for business

Service

At dormakaba Services, we understand that your building premises entries are often your customers or employees first impression of your business. A correctly working door or access system provides peace of mind, safety and improved efficiency for the smooth operation of any application.

When you choose dormakaba, you are choosing a partner with over 150 years of experience and millions of installed products and solutions worldwide. You will be supported by a global network of fully trained, specialist technicians.

At dormakaba Services, we strive to give our customers the feeling of being in good hands – a permanent sense of being truly looked after.

Services Overview

dormakaba's service network enables us to provide professional support throughout the entire life cycle of all products and systems.

Service Plans

dormakaba Service Plans options are specifically designed to help you run your business and extend the life of your products.

Contract Enquiry

dormakaba offers comprehensive emergency break down support for all manufactured products (including the majority of competitor products).

Emergency Callout

If you have a breakdown or malfunction we can repair or replace the faulty door even if you don’t have a service contract with us.

Warranty Registration

To confirm your product warranty and to allow dormakaba to deliver the expected level of customer care, please complete the following.

Your Compliance Responsibilities

Your obligations and legal requirements

Daily Safety Checks

Our Daily Safety Check Lists for automatic sliding, swinging and folding doors. Perform this safety check daily on each automatic door.

Fabrication

We supply engineering-led solutions across the UK and Europe, designing and manufacturing bespoke units in a range of materials.

Installation

Our experienced teams meet the needs of projects across the UK, involving our customers to ensure our solutions are fully fit for purpose.