Overview of services

From consulting to maintenance: our comprehensive services

We ensure safe access to your building

From planning and installation to ongoing operations

With our fully trained and equipped technicians, we offer one of the best service networks in the industry, covering a wide array of products and services. The branches in our network are strategically located to ensure fast response times. Our dedicated call center is always just a call away! Feel free to contact us on our 24/7 Service Hotline at +27 86 113 6762 and our technicians will be at your service, no matter what stage of the building process you are at. We customize plans according to the customer requirement - it is tailored to your individual needs and is carefully crafted by our team of professionals. We understand that every customer has a unique situation, and we will work with you to determine the best solution for you.

Help is on the way

Emergency call-out

Our 24/7 Door Service department is available 24 hours a day, 7 days a week to handle any urgent repairs and ensure the continuity of your business. Send us you service enquiry at the link below or reach out to us on our service hotline at +27 86 113 6762

Service Enquiry

Here to assist you

Service done right

Our nationwide teams of local, accredited, and fully trained & equipped technicians are here for your peace of mind.

The benefits of a dormakaba service plan

A building that is in active use requires a surprising amount of maintenance to keep things running smoothly. Our service experts are familiar with all the standards and legal requirements and can put your mind at ease when it comes to your access solutions. Regular maintenance and checks ensure that your automatic doors are always up to date and that failures are effectively prevented. We help you take care of the important things in your building with our safe, simple service.

Rapid assistance

We provide quick, hassle-free support in case of malfunctions.

High level of security

Through regular maintenance, we actively prevent possible malfunctions, downtimes and the resultant risks.

Increasing the value of your building

We make use of modern technology to maximize comfort, efficiency and sustainability.

Improved cost-effectiveness

Ongoing maintenance increases the longevity of your products and systems, saving you time and money.


We provide competent support with fulfilling your obligations as a building operator.

Maximized customer satisfaction

We constantly refine our solutions and processes to ensure a smooth people flow and build a positive user experience.

Contact us

We’re here to help

When you choose dormakaba, you're choosing a partner with over 150 years of experience and millions of installed products and solutions worldwide. You will be supported by a global network of fully trained, specialist technicians.

dormakaba South Africa

Contact us