Mobile Access Rapid Adoption Program

The Mobile Access Rapid Adoption Program is a complete dormakaba service package for organizations that plan to develop their own mobile key hotel app, supporting the integration of the Bluetooth Low Energy (BLE) Software Development Kit (SDK). The program simplifies the learning curve for new customers and reduces the risks associated with implementing new technologies.

Structured approach: dormakaba developed this program based on multiple successful BLE deployments. It follows defined milestones and deliverables and helps reduce the cost and time to market of a mobile key access program.

Services: After the dormakaba BLE enabled locks are installed, dormakaba configures a BLE lab, trains developers to integrate the BLE SDK, validates the mobile app, provides train-the-trainer staff training, trains support engineers, and visits the customer for a post-deployment assessment.

Guest experience: With the downloaded app, guests can bypass the front desk and go straight to their room, using their smartphone as their room key. 

Mobile Access Rapid Adoption Program
  • Defined milestones and deliverables
  • Efficient path to a successful deployment of the dormakaba Mobile Access Solution
  • Helps reduce the cost and time to market of your mobile key access program
  • Developer training to integrate the BLE SDK into your mobile application
  • Train-the-trainer staff training customized to your environment

Product Details

  • Mobile access processes and policies: in collaboration with the property, a dormakaba representative defines and documents the recommended processes and policies for provisioning mobile access, specific to the property's day-to-day operations

Technical Details

  • The Mobile Access Rapid Adoption Program includes the dormakaba SDK (Software Development Kit), developed and secured by LEGIC Connect

Functionalities

  • Allows hoteliers to get their dormakaba BLE enabled locks fully operational
  • With the downloaded app, guests can bypass the front desk and go straight to their room
  • Guests use their smartphone as their room key

Components

After your dormakaba BLE enabled locks are installed, dormakaba provides the following services for the deployment of the Mobile Access Rapid Adoption Program.

  • Configuration of BLE Lab: dormakaba installs, configures and tests the mobile access development environment.
  • Developer Training: dormakaba provides training to help properties integrate the SDK into their mobile application.
  • Mobile App Validation: dormakaba engineers test the mobile application to validate the integrity of the SDK integration points.
  • Staff Training: a train-the-trainer class customized to the user's environment. After this training, stakeholders have the knowledge to train and support their staff on day-to-day operations with mobile credentials.
  • Technical Support Training: dormakaba trains the support engineers on the mobile access environment.
  • Post-Deployment Assessment: dormakaba visits the customer after the mobile access solution has been in use to address any concerns or issues.

Applications

  • Site assessment: a dormakaba mobile access representative assesses the local operational environment, activities and current practices
  • Corrective action: if deficiencies that could affect the deployment of the Mobile Access Solution are found, dormakaba recommends corrective action
  • Stakeholder participation: dormakaba urges all stakeholders to participate in this assessment
Mobile Access Rapid Adoption Program

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