Project Services

We can support you with a comprehensive range of services through a long-term partnership – from initial contact to advice, from project management to planning, and punctual implementation of your project. We can also provide training, as well as subsequent maintenance and a hotline service.

Product Details

Components

Customer-specific adjustments

Customer-specific developments for software modifications
Integration into maintenance contract

Consultation

Developing the organization of time registration and shop floor data collection, and access control in your company
Analyzing current processes
Recommending the correct terminals and communication software
Integrating the intended solution into your ERP system
Working with you to develop the overall solution based on your individual requirements

Project planning

A wide range of expertise in implementing national and international projects
On-site installation inspection
Recommending IT and organizational structures
Managing project progress for a punctual implementation of the project

Installation and Commissioning

Installing the terminals and registration components
Implementing the software
Building a test system
Informing employees of relationships and processes
Go-live and handover of the whole system

Training

A comprehensive range of training for terminals and communication components by qualified trainers
Customer training on site at your offices or in our modern training center

Servicing

Our own comprehensive service organization for all products
Support in Europe and overseas from our own companies or service partners
Service contracts to protect your investment
Express replacement parts and repair service

Hotline Service

Hotline service for questions on our products and on the interface