Project Services
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Product Summary
We can support you with a comprehensive range of services through a long-term partnership – from initial contact to advice, from project management to planning, and punctual implementation of your project. We can also provide training, as well as subsequent maintenance and a hotline service.
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Customer-specific adjustments
- Customer-specific developments for software modifications
- Integration into maintenance contract
Consultation
- Developing the organization of time registration and shop floor data collection, and access control in your company
- Analyzing current processes
- Recommending the correct terminals and communication software
- Integrating the intended solution into your ERP system
- Working with you to develop the overall solution based on your individual requirements
Project planning
- A wide range of expertise in implementing national and international projects
- On-site installation inspection
- Recommending IT and organizational structures
- Managing project progress for a punctual implementation of the project
Installation and Commissioning
- Installing the terminals and registration components
- Implementing the software
- Building a test system
- Informing employees of relationships and processes
- Go-live and handover of the whole system
Training
- A comprehensive range of training for terminals and communication components by qualified trainers
- Customer training on site at your offices or in our modern training center
Servicing
- Our own comprehensive service organization for all products
- Support in Europe and overseas from our own companies or service partners
- Service contracts to protect your investment
- Express replacement parts and repair service
Hotline Service
- Hotline service for questions on our products and on the interface
Customer-specific adjustments
- Customer-specific developments for software modifications
- Integration into maintenance contract
Consultation
- Developing the organization of time registration and shop floor data collection, and access control in your company
- Analyzing current processes
- Recommending the correct terminals and communication software
- Integrating the intended solution into your ERP system
- Working with you to develop the overall solution based on your individual requirements
Project planning
- A wide range of expertise in implementing national and international projects
- On-site installation inspection
- Recommending IT and organizational structures
- Managing project progress for a punctual implementation of the project
Installation and Commissioning
- Installing the terminals and registration components
- Implementing the software
- Building a test system
- Informing employees of relationships and processes
- Go-live and handover of the whole system
Training
- A comprehensive range of training for terminals and communication components by qualified trainers
- Customer training on site at your offices or in our modern training center
Servicing
- Our own comprehensive service organization for all products
- Support in Europe and overseas from our own companies or service partners
- Service contracts to protect your investment
- Express replacement parts and repair service
Hotline Service
- Hotline service for questions on our products and on the interface