Tracy Davey - Supply Chain Administration Manager
I started working for Kaba in 1998. I came in as a Key Coordinator for the Gege Section in Sales where I was responsible for the key order processing and scheduling with some master keying included for small suites. During my time at dormakaba I have progressed in numerous roles. From Key Coordinator, I moved to Production Controller for the Kaba Line where I was responsible for the collation of orders from sales, tray card population, works order creation and drawing allocation to bill of materials route.
From there I moved on to the Sales Office Administrator role where I liaised with the customer, Sales Teams and Accounts dealing with Customer Invoice Queries for ILS & AC to ensure customer satisfaction and query resolve.
I then transferred to the Supply Chain Administrator role where I was responsible for Admin Support to my Manager and Supply Teams to free them from Admin heavy duties allowing them more operational and tactical time. I am now the Supply Chain Administration Manager and I have been in this role for 3 years now and I am responsible for ensuring Admin Support is provided across all Supply Chain Teams with Continuous Improvement initiatives and development.
What is your favourite thing about working for dormakaba?
Working for dormakaba I have always felt accepted, the teams I have worked with have always been a pleasure to be part of and I like the diversity, the challenges, opportunities and openness to speak out with ideas and share different opinions which provides a feeling of being part of the business. Throughout my time here I have felt it has a family feel and colleagues support one another. I have made several close friends here. During my time at dormakaba I have bought my first home, gotten married and had 2 children, however as well as all these happy times I have had a few sad times too and through out all of these I have always been supported fully which has been very much appreciated.
What attracted you to working at dormakaba?
I approached Kaba for employment as it was a growing and developing business where I felt I could have an opportunity to learn and progress. When I joined I was allowed to continue a College Course in Administration that I had already started. Kaba accepted this and supported the training fully. Although I have worked at dormakaba for over 20 years now, I continue to feel engaged, always having an opportunity to be challenged and try something new. I still feel I have clear career opportunity should I wish to progress further.
What’s a work-related accomplishment that you’re really proud of?
I am proud that I accomplished something I never thought I would, I went back to college after raising 2 children and completed an NVQ4 in Business Administration and then progressed further to gain a HND in Business and Management. I also published an article recently in the IOSCM
Just for fun…
If you could have any superpower, what would it be?
Eat what I want and always be thin – if only!