hotel multihousing vacation rental systems
Convenience & peace of mind.

Service For Lodging Systems

Hospitality, Multihousing & Vacation Rentals

Service innovation optimizes the customer experience

Outstanding customer service is what drives customer acquisition and retention. As a service innovator, we invest in the customer experience by taking full control of our service processes to provide a second to none quality level. Every customer interaction is relevant. Our customer support team is on call – live, 24/7, 365 days a year.

Request Service. Whether a service order, repair, maintenance, or general inquiry - we will take care of your request as quickly as possible.

Our Services
Electronic Lock Systems

Electronic Lock Systems

dormakaba offers a complete line of professional services, from installing complete locking systems to tailored service plans that help prolong the lifespan of your lodging equipment. Even with quality products, improper installation could result in a bad experience. Choosing dormakaba Professional Installers for your dormakaba lock system will bring you peace of mind in your daily operations while enhancing your guest/resident’s overall experience.

customer service

Customer Service and Technical Support

Contact our Customer Service and Technical Support teams for assistance


Product Return & Repair

If your product does not meet the dormakaba standard of materials or workmanship, a repair or replacement may be available.

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Preventative Maintenance – Our Service Plans

Our service plans are specifically designed to help you run your business without interruptions and extend the life of your dormakaba...


Genuine Spare Parts & Estore

Do you need additional locks, parts, consumables or keycards? Visit our webstore to find the right spare part for the right product.


Online Training & Support Site

The dormakaba Lodging Support website is key in offering free access to our online FAQs, training videos and support documentation.



Find all relevant media here – be it certificates or brochures.

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Product Warranty

Find here our standard product warranty policy for Lodging products.