You can register your Keyscan Aurora Software Online. If you are a registered user of Keyscan Aurora - Access Control Management Software with version 1.0.1.0 or later, you may update your current version. The version is listed on the Aurora Client title bar.
Important – Please Read:
The previous Keyscan Aurora update to version 1.0.20 saw significant changes to E-Plex Wireless Services AND the Enhanced Lockdown features.
This change will still affect you if you are currently running Version 1.0.19 or earlier AND you utilize E-Plex wire-less locks AND/OR Enhanced Lockdown feature, there are a few new steps you must take before updating to Version 1.0.21 or later.
Please see this important bulletin if your Aurora system utilizes E-Plex wireless locks or the Enhanced Lockdown feature and follow these recommendations BEFORE YOU update to Version or 1.0.21 (or later) using the links seen below.
Aurora Version Enhancements
Download the version enhancements if you would like to review the new additions, enhancements, and modifications made to the latest version of Aurora Access Control Management Software.
Aurora Firmware Notice
Download an important technical bulletin regarding Aurora firmware. If you are unsure of the firmware version, you can verify the control board firmware by selecting the Status button > Status > Access Control Unit Status. Select the site. Review the Firmware Version column.
Download Aurora Software Update (Version 1.0.24)
You may also need: Aurora Web Software update Aurora E-Plex Services update (Read E-Plex Services Update Bulletin if upgrading from Ver 1.0.19 or earlier)
This is an update only. You must have previously installed and registered Keyscan Aurora software to perform this update. Click the link below to download the latest Aurora software update. dormakaba Canada recommends the ‘Save’ option when downloading.
NOTE: If you have a multiple server configuration, you must update each server that has a Client or Communication Service so you are running the same version on all servers.
If you update your Aurora software and you also have Aurora Web, it is recommended that you uninstall the existing Aurora Web software and re-install this Aurora Web newer version by using this file. This is a full install version. You will now receive one web install file that will automatically install the 32-bit or 64-bit web program. You must have previously installed and registered both Keyscan Aurora and Aurora Web software to perform this update. Click the link below to download the latest Aurora Web software update. dormakaba Canada recommends the ‘Save’ option when downloading.
If you update your Aurora software, and you also have wireless E-Plex integration, READ THIS IMPORTANT BULLETIN BEFORE you update your E-Plex services. You can also view the installation instructions.
It is recommended that you uninstall the existing E-Plex services and re-install the E-Plex services newer version by using this file. This is a full install version. There is now two install files. You must have previously installed and registered Keyscan Aurora software to perform this update. Click on the link below to download the latest E-Plex service update. dormakaba Canada recommends the `Save' option when downloading.
Important: As of Aurora version 1.0.14.X, anyone using photo badging with USB cameras within the software will be required to download this additional file:
These downloads may take some time depending on the type of Internet connection, bandwidth restrictions, and volume of web site traffic. You may wish to download these after business hours.
Technical Assistance
For technical assistance, call dormakaba Canada Inc., at the following numbers from 9:00 AM to 6:30 PM, Eastern Time, Monday to Friday:
