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Entrance equipment comprise of complex components that are subject to punishing wear and tear. A regular maintenance program ensures that wearing components are identified and addressed before it becomes a problem.

Regular maintenance prolongs the life of the product and increases the safely for users, while reducing breakdowns and the accompanying inconvenience.

Prevention is better than a cure - Well maintained dormakaba products can provide safe and efficient use and are vital to the smooth operation of any business. Consider the risks of inefficient operating  equipment - reduced security, increased downtime, productivity loss, customer complaints, acoustic reduction and increased heating/cooling costs.

Service Plans - dormakaba Service Plans options are specifically designed to help you run your business and extend the life of your products.

Our service technicians are available 24 hours a day, 365 days a year across all of Australia and New Zealand.

Australia Phone: 1800 675 411

New Zealand Phone: 0800 436 762

Genuine dormakaba parts and accessories are designed and engineered to meet precise specifications. They fit right, perform as we intended and last longer. Meaning fewer calls for repairs, more uptime,  trouble-free operation and a door that’s as close to original condition as possible.

Models of automatic doors improve and change over time. As time goes on, component use reduces and some become unavailable. To keep your door safe and compliant, we may recommend an upgrade to the latest model.

The upgrade consists of removing the old power train (electrics, motor gear box, controller, sensors, safety beam light cells, track wheels and failsafe device) and replacing them with new components. Often this is within the existing aluminium cowling; eliminating the inconvenience of having to replace the whole door and operator.

• Motor Gearbox - Purpose built motor and gearbox with integrated door position encoder and optional motor lock. 10 year motor warranty (under maintenance contract).
• Controller/Options Board - State of the art surface mount microprocessor control system. Building service interface adaptable installation to environments.
• Door Hanger System - Adjustable door hanging system to suit frames or frameless glass doors incorporating 57mm diameter fully sealed bearing, track and anti-rise wheel.
• Mains Power Failure Support - A fully integrated UPS system and battery back up system that provides operation during a power failure.

Many dormakaba products are designed to be installed by a builder, glazier or other qualifed person. However, dormakaba installers are available if you would like them to complete the job.

When you purchase a dormakaba automatic door, revolving door or physical access system, our representatives will attend to commission the device ensuring it is operating as expected.

Wer regularly train our service staff and contractors to ensure they have the latest product information, they work safely and are compliant to the latest standards.