Industrial Doors Service Plans
Our planned or preventative servicing and maintenance is undertaken on a contracted basis.
All contracted clients receive a reduced emergency callout charge.
To enquire about our Service Plans, please use this form.
| Silver | |
| PPM (Planned Preventative Maintenance) visit*, including: | ✔ |
| • Basic adjustments to ensure doors are working | ✔ |
| • Rectify any faults in closing speeds, sensors, backcheck and latching | ✔ |
| • Site report outlining any major defects or upgrades required to ensure safe & correct function | ✔ |
| Access to dormakaba 24/7 Support Centre | ✔ |
| Reduced Labour Rates for 24/7 Emergency Call Outs | ✔ |
| Call Out Rates are covered within the price of the contract** | ✘ |
| Labour Rates for faults rectified on Call Outs and PPM are covered within the price of the contract** | ✘ |
| Parts used for faults rectified on Call Outs and PPM are covered within the price of the contract** | ✘ |
| Out of Hours Call Out Rates and Labour costs are covered as part of the Contract | ✘ |
| End of Life replacement & obsolete products covered as part of the Contract | ✘ |
* 1 or more annual PPM Visits are recommended for higher use doors
** Excludes; Misuse and abuse. Is applicable to; Normal office hours Call Outs (8am to 5pm, Monday to Friday)