Automatic Doors Service Plans
Our planned or preventative servicing and maintenance is undertaken on a contracted basis.
We offer three different servicing packages: Silver, Gold and Platinum.
All contracted clients receive a reduced emergency breakdown charge.
Are you aware that Australian Standards AS5007-2007 (Powered doors for pedestrian access and egress) apply to your entrance?
5.1.2 – Maintenance: To ensure safe operation, long term reliability and working efficiency, a powered door will be maintained in accordance with the requirements of Appendix E.
5.1.3 - Inspection & Appendix E2.2: The frequency of inspection and maintenance shall be in accordance with the manufacturer’s instructions but shall not be at intervals greater than 4 months
Appendix E2.1 : The automatic door assembly shall be inspected and maintained in accordance with the relevant procedures given in this Standard and with the relevant manufacturer’s recommendations
To enquire about our Service Plans, please use this form.
|PPM (Planned Preventative Maintenance) visit*, including:||✔||✔||✔|
|• Basic adjustments to ensure doors are working||✔||✔||✔|
|• Rectify any faults in closing speeds, sensors, backcheck and latching||✔||✔||✔|
|• Check compliance of automatic doors in accordance with AS5007||✔||✔||✔|
|• Site report outlining any major defects or upgrades required to ensure safe & correct function||✔||✔||✔|
|Access to dormakaba 24/7 Support Centre||✔||✔||✔|
|Reduced Labour Rates for 24/7 Emergency Call Outs||✔||✔||✔|
|Call Out Rates are covered within the price of the contract**||✔||✔||✘|
|Labour Rates for faults rectified on Call Outs and PPM are covered within the price of the contract**||✔||✔||✘|
|Parts used for faults rectified on Call Outs and PPM are covered within the price of the contract**||✔||✘||✘|
|Out of Hours Call Out Rates and Labour costs are covered as part of the Contract||✘||✘||✘|
|End of Life replacement & obsolete products covered as part of the Contract||✘||✘||✘|
* 3 services or more per annum, in accordance with AS5007
** Excludes; Misuse and abuse. Is applicable to; Normal office hours Call Outs (8am to 5pm, Monday to Friday)