dormakaba Service Mackay

Prevention is the best cure

Planned maintenance is the routine of performing inspections, minor repairs, cleaning, and upkeep, rather than waiting until something breaks down to take action. dormakaba Service Plan options are specifically designed to help you run your business smoothly and extend the life of your products.

Regular maintenance, exceptional value

Optimize longevity and maximize efficiency of your access and security solutions with a preventative servicing and maintenance agreement. Regular maintenance reduces breakdowns, increases safety, raises value, and lowers energy use. And that is good for your business, your employees and customers, and the planet.

Peace of mind at all times

Wherever you are, we are there for you. Our 2,000 service technicians in 40 countries will help you quickly and without complications, even in an emergency. With over 150 years of experience as a manufacturer, we are experts in access control, whether it's automatic doors, access control, or door technology. Impossible isn't part of our vocabulary!

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Keep your dormakaba products fresh

Physical products like doors are subject to punishing wear and tear, day in and day out. Plus, regulations change, which means that even properly functioning products need updates. And then there is software, which may not wear out but will certainly need updating. In order to ensure seamless functionality, both regular service and maintenance, and also modernization are imperative. We offer several upgrade paths for your access solutions, including those that can be tailored to your individual needs.

It is never too late

If your product reaches the end of its lifecycle, there is no need to worry. We offer upgrades and modernization for both hardware and software that can return your product to the state-of-the-art.

Exacting specifications, every time

Our extensive range of products and solutions includes support from dedicated project managers throughout the installation process. We offer full technical support and advice throughout the design, planning, and installation phases. Customers are involved from the very beginning to ensure that every need is met or exceeded.

Knowledge is key

Comprehensive product knowledge is necessary to ensure successful project implementation. In order to guarantee that our partners and customers have the knowledge they need, we train and certify them. We are continuously developing our training courses on the basis of product development, customer feedback, and local experience.

Your requirements, our expertise

Your goal is to ensure secure access for all your colleagues and visitors, and we are here to support you during every project. We offer consultation both for the physical aspects of any project, and legal advice to help you meet any local building requirements.