Room Key in Apple Wallet

Room Key in Apple Wallet from dormakaba gives hotels an Apple Wallet hotel key, so guests can use their iPhone and Apple Watch to access their room and other hotel amenities. Hotels face challenges such as long check-in lines and staffing inconsistency. Room Key in Apple Wallet makes it easier to accommodate guests and gives staff more time to focus on the guest experience.

How it works: From the hotel's app, guests add their room key to Apple Wallet. Once they complete the check-in process in the app, the room key is activated. Guests hold their iPhone or Apple Watch near the reader to unlock doors, so they can skip the lobby and go straight to their room.

For hotel teams: Room Key in Apple Wallet integrates into dormakaba's access control systems and is managed by internal staff. The digital room key uses near field communication (NFC), and Apple Wallet capability is available on select dormakaba locks and readers via a firmware update.

  • iPhone and Apple Watch as room keys: guests add their room key to Apple Wallet from the hotel's app
  • Simpler check-in: guests can skip the lobby and go straight to their room
  • Access to rooms and hotel amenities
  • Express Mode: guests don't need to wake or unlock their iPhone or Apple Watch to access their room
  • Power Reserve: the room key still works for up to five hours when the guest's iPhone needs a charge
  • Key sharing: guests can securely share room keys and update or revoke access

Product Details

Guest access

  • Unlock doors in a second: with Express Mode, guests don't need to wake or unlock their iPhone or Apple Watch to access their room and amenities
  • NFC technology: guests access places quickly and safely, without opening any additional apps
  • Power Reserve: if a guest's iPhone needs a charge, their room key in Apple Wallet still works for up to five hours
  • Skip the lobby: guests can go straight to their room

Security and key sharing

  • Room Key in Apple Wallet takes full advantage of the privacy and security built into iPhone and Apple Watch
  • Guests can use the Find My app to lock and help locate their device if misplaced
  • Guests can securely share room keys, customize controls for recipients, update permissions or revoke key access

Benefits for hotels

  • Integrates into dormakaba's access control systems and is managed by internal staff
  • Provides a seamless experience for guests
  • Frees up staff time for important hotel tasks
  • Gives the property an extra layer of security and convenience
  • Reduces the use of plastic keys
  • Entices new guests into loyalty programs

Technical Details

Compatible dormakaba locks and readers
NFC Apple Wallet capability is available via a firmware update on the following dormakaba locks and readers.

  • RT Plus
  • MT RFID (Version 2 locks only)
  • Saffire LX
  • Quantum RFID (Version 2 locks only)
  • QuantumIV (Version 2 locks only)
  • Quantum Pixel+
  • RAC5 Access Control Readers
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Dormakaba-2023-AW-010
Dormakaba-2023-AW-017

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