Hotel Key in Google Wallet

Hotel Key in Google Wallet from dormakaba gives hotels a Google Wallet hotel key that turns guests' Android devices into room keys, so guests can go straight to their room with their phone in hand. The solution delivers a mobile-first guest experience powered by secure digital credentials.

For hotels: Front desk bottlenecks and unpredictable staffing levels put hotels under constant pressure, while guests expect a smooth stay from arrival to departure. A mobile room key in Google Wallet helps hotels improve efficiency and deliver faster arrivals without keycards, lines or app downloads.

How it works: Keys are delivered digitally and added to Google Wallet. Guests tap their Android device to access rooms and amenities via secure near field communication (NFC). Hotels control permissions, timing and revocation, and guests can share keys securely.

Integration: Hotel Key in Google Wallet is built for NFC and Bluetooth Low Energy (BLE) enabled locks, Ambiance Access Management Software, and property management system (PMS) and mobile check-in integrations.

  • Android devices as guest room keys
  • Faster arrival and check-in: keys are delivered digitally to Google Wallet, with no app downloads
  • Unlock in seconds: guests tap their Android device to access rooms and amenities via secure NFC
  • Access across the property: guest rooms, elevators and floors, and property amenities
  • Secure by design: device authentication, encrypted credentials and remote disable
  • Shared access under hotel control: guests share keys securely, and hotels control permissions, timing and revocation

Product Details

Built for modern operations

  • NFC and BLE enabled locks
  • Ambiance Access Management Software integration
  • PMS and mobile check-in integrations
  • Reduced effort, workload and waste

Guest access

  • Unlock in seconds: guests tap their Android device to access rooms and amenities via secure NFC, with no apps needed
  • Skip the front desk: keys are delivered digitally and added to Google Wallet, with no downloads and no waiting
  • Access across the property: quick mobile entry to guest rooms, elevators and floors, and property amenities

Security and key management

  • Secure by design: Hotel Key in Google Wallet takes advantage of Android security and privacy capabilities, including device authentication, encrypted credentials and remote disable
  • Share and manage access: guests can share keys securely, and hotels control permissions, timing and revocation

Technical Details

​Compatible dormakaba locks and readers

NFC Google Wallet capability is available via a firmware update on the following dormakaba locks and readers.

  • RT Plus
  • MT RFID (Version 2 locks only)
  • Saffire LX
  • Quantum RFID (Version 2 locks only)
  • QuantumIV (Version 2 locks only)
  • Quantum Pixel+
  • RAC5

Components

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Applications

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Google Wallet 4
Google Phone with Luggage
Google Phone in Elevator (W)

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