dormakaba
Service
Service. For your peace of mind.
Preventative maintenance

Preventative Maintenance

In order to optimize the longevity and efficiency of your access solutions and to fulfill your servicing and maintenance obligations, we recommend taking out a preventative servicing and maintenance agreement.


Why a regular maintenance plan? Prevention is better than cure.

Functionality

Functionality
Fixing wearing components and malfunctions ensures that your building's access and security solutions run smoothly.
Enjoy the silence

Enjoy the silence
We offer consultation in noise and vibration reduction, ensuring tranquility in your critical areas of work.
Uptime and usability

Uptime and usability
Regular maintenance reduces breakdowns and avoids accidents - ensuring your building is secure and your people are safe at all times.
Compliance

Compliance
Assistance in meeting the requirements of your local regulations in a cost-effective way.
People flow

People flow
Well maintained access products and solutions enable a smooth people flow.
Building`s value

Building's value
Well maintained access products and solutions increase your building's value.
Sustainability

Sustainability
We help you manage your energy costs and prolong
the product lifecycle for greater sustainability.
Request maintenance

Get the right service package for you

We offer a variety of different service packages covering a range of products to suit your requirements.


Singapore Service Plan

Your benefits

Service Eco

Service Plus+

Service Premium

24/7 non-chargeable activation calls

Operational on-site training*

Extended warranty for spare parts

Support with spare parts replacement

Same business day visit

Unlimited calls during business hours

Regular maintenance servicing

* terms and conditions apply                                                                                                                                                                                                         
For more details, please refer to our brochure.                                                                                                                                                                                                         

Malaysia Service Plan

Your benefits

Silver

Gold

Platinum

Extended warranty for spare parts

Zero waiting time for spare parts replacement

Discount for spare parts replacement / purchase

Discount for labour on upgrading projects

Unlimited site support

Same business day visit

Unlimited calls during business hours

Regular maintenance servicing

* terms and conditions apply                                                                                                                                                                                                         

For more details, please refer to our brochure.                                                                                                                                                                                                          

Service plans tailored to your needs

Our dormakaba Service Plan options are specifically designed to help you run your business smoothly and extend the life of your products. 

Automatic Doors - Service Plans

Automatic Doors - Service Plans
We service and repair all brands of automatic doors


Manual Doors - Service Plans
Manual Doors - Service Plans
We also service and repair all brands of manual doors


Industrial Doors - Service Plans
Industrial Doors - Service Plans
Tailored to suit your business and usage patterns.


Access Workforce Management - Service Plans
Access Workforce Management - Service Plans
Our scalable service with cost control.


Lodging Systems - Service Plans
Lodging Systems - Service Plans
Extend your lifecycle and reduce any downtime.


Physical Access - Service Plans
Physical Access - Service Plans
Select the plan that best suits your individual needs.



All services at a glance:

Service overview

Service overview

We care about your building safety and security. Benefit from more than 150 years of experience.

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Emergency callout

Emergency Callout - Repair

Can't be done - there's no such thing! We fix your problem quickly and easily.

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Modernization & upgrades

Modernization & Upgrades (All Brands)

Keep up-to-date with technology and benefit from extra security and reduced energy costs.

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pic_ColorIcon_Training & Webinars_en

Training & Webinars

We continuously develop our training courses on the basis of product development, customer feedback and local experience.

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Downloads

Download Library

Find all relevant media here - be it certificates or brochures.

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