Aftersales service overview

We ensure safe access to your building

We know that the entrance to your building is often the first impression people have of your company. A functioning automatic door or access system provides peace of mind, safety and efficiency. With dormakaba, you are in safe hands and can rely on our full support at all times.

Everything for your peace of mind

From planning to operations and beyond

From the moment you choose a dormakaba product or service, our fully trained and equipped team is here to support you. Setting up a new solution, quickly resolving an issue, advising on an upgrade – whatever the question, wherever you need us, expert help is never more than a call away.

We support you throughout the entire building life cycle

As your sole provider, we design, deliver, and expertly install and commission your solutions.

Installation

No time for down time?

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Our service department is available to handle any urgent repairs and ensure the continuity of your business.

Service enquiry

The complete access experts

Our specialised services cover all your building access products — including revolving, automatic, manual doors, as well as architectural hardware and access solutions — providing you with a complete, end-to-end solution.

Automatic Sliding Doors

Automatic Swing Doors

Revolving Doors

Door Closers

Turnstiles

Speed Gates

Access Control Systems

Barriers

No time for downtime?

Regular maintenance pays for itself

Investing in ongoing access maintenance is as important as choosing quality products in the first place. With a dormakaba service plan and regular maintenance, issues can be avoided before they become a problem.

The benefits of a dormakaba service plan

Regular maintenance and checks ensure that your automatic doors and access solutions are always up to date, preventing failures. Our experts help you maintain smooth operations with safe, seamless service.

Uptime and usability

Regular maintenance reduces breakdowns and incidents, helping to keep your building accessible and safe.

Security

Reducing malfunctions and downtime is critical to improving building security.

Protecting your investment

Preventing wear and tear from turning into costly damage safeguards the value of your access solutions.

Cost-effectiveness

Maintaining products regularly helps to prolong their life, saving time and money.

Compliance

We support you in fulfilling your regulatory obligations as a building owner, manager or operator.

People flow

Well-maintained access solutions ensure people can keep moving about freely.

Sustainability

dormakaba products are designed for long-lasting performance and energy efficiency.

Customer satisfaction

Ongoing access maintenance helps to deliver a positive user experience.

Here to assist you

Service for the entire building life cycle

From planning to installation to ongoing support — your building’s performance depends on every stage of its life cycle. At dormakaba, our service teams keep people moving safely and efficiently, long after the doors first open. Because great buildings aren’t just built. They’re maintained, optimised, and cared for — every day.

Modernisation & upgrades

Keep your automatic doors up to date

Modernisation options and upgrade kits for automatic doors are crucial for maintaining safety, security, and compliance with evolving standards. These solutions address wear and tear, incorporate the latest safety features, and offer a cost-effective alternative to full replacements. An upgrade helps to keep your doors functional, secure, and compliant, protecting both people and property.

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We’re here to help

When you choose dormakaba, you’re choosing a partner with over 160 years of experience and millions of installed products and solutions worldwide. You are supported by a global network of fully trained specialist technicians.

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