Soluții de securitate și acces

A place where you matter

Building on our long-standing tradition of manufacturing innovative access solutions in Bulgaria, we expanded our presence by establishing dormakaba Business Services located in Capital Fort, Sofia: A dynamic new hub that strengthens our global operations. With dedicated teams in Sales, Finance, IT, Product Development, and Human Resources, we are redefining Operational Excellence and delivering internal services that elevate the customer experience to the next level.

As a globally leading provider in the access solutions market, dormakaba solutions enable people to move seamlessly and is a trusted partner for safe, secure and sustainable places. With more than 15,000 people from all over the world, we offer an environment where your work truly matters, providing exciting career opportunities and room to grow.

This is your opportunity to join an international environment where your contributions truly make a difference.

Join our team.

Apply now!

What we offer

We want our employees to feel valued. That's why we offer a wide range of benefits and additional services that enrich your everyday working life. Here you will find a selection of general benefits. You can find further local benefits in our job advertisements.

Growing together

Take advantage of a wide range of opportunities for personal and professional development. We will support you every step of the way.

For your wellbeing

Fuel your day with our monthly 200 BGN food vouchers. It's on us!

Making your commute easy

With our provided public transportation card, we make your commute to Capital Fort easy.

Take your time to recharge

Get 25 days paid annual leave to recharge your batteries.

Fair compensation package

We value your expertise and commitment, and our package is designed to reward your impact.

For a good work-life-balance

Where operationally possible, we offer flexible working time models to help you balance your professional and private life.

Supportive community and culture

We foster a collaborative culture that allows us to grow the business, grow together, and grow ourselves.

One global team and many talents

We bring together talent from all walks of life and every corner of the world: Because our diversity is one of our biggest strengths. Come as you are!

Get to know our teams

Our teams are dedicated to delivering seamless customer experiences: from processing orders and invoices to managing requests across our broad product portfolio. They collaborate across departments and the entire value chain to support customers with our access solutions. Click the images below to discover available roles across our teams.

Commercial

With deep expertise and dedication, our Commercial teams support our customers every step of their journey, and thereby ensure trust, satisfaction, and their long-term partnerships with us.

Finance

Our team identifies inefficiencies and designs, develops, and automates streamlined processes. By supporting our entities across Europe, they contribute to operational excellence and business impact.

Product Development

Our teams innovate, test, and refine solutions that meet the highest standards of quality and security. Like this, they turn ideas into reality and shape the future of smart access.

IT

By centralizing and streamlining digital processes, our IT teams enable greater efficiency, collaboration, and innovation while delivering seamless support to our internal teams and customers.

Human Resources

Our HR team is a dedicated group of professionals who work together to attract top talent and provide strategic support to our employees and leaders.

Amanda's story

Everybody’s expertise and potential is key to our success. And Amanda, one of our dedicated Customer Care Agents, has an inspiring story to tell. Since joining the team in April 2025, her passion and commitment have made a lasting impression and led to a promotion to Commercial Account Support Specialist, responsible for serving our customers in Northern Europe. “I learned early on that the customer always comes first”, she says. “With every interaction, we deepen our product knowledge which is incredibly rewarding, and continuously improve the experience for our clients.” Amanda feels truly valued within her team: 'Here, I feel seen for who we are and for everything each of us brings to the table. We support one another, celebrate our wins together, and grow as a team. Collaboration isn’t just encouraged. It’s how we succeed.”

Get to know Amanda

Our driver of transformation

dormakaba Business Services in Sofia is more than an operational hub. It’s a strategic driver of our global sales transformation, integrating processes to create smarter and more connected solutions. “Our Business Services are designed to develop expertise, foster collaboration, and deliver long-term value,” says Gratsiela Vatkovska, Head of dbs Commercial.

Our teams focus on data quality, automation, and cross-functional collaboration to build the foundation of a modern, value-added model. The goal? Not just optimization, but setting a new benchmark for adaptability, efficiency, and practical thinking. Be part of a team that shapes the future of global operations. Your ideas matter. Your growth matters. Your impact matters.

Join us!

A place where you matter.

At dormakaba Business Services, you get the chance to work and grow in an enviroment where you matter. Become part of our team and shape processes to enhance our customer experience.

Discover your job opportunities