Munich T2: Seamless Passenger Flow with dormakaba Automation

About

From Architecture to Automation: Munich T2’s Formula for Seamless Passenger Flow

Munich Airport Terminal 2 is more than a transit point. It’s an award-winning, light-filled terminal with clear wayfinding and a calm atmosphere. Designed to serve up to 41 million passengers annually, it is a central hub for Bavaria. In partnership with dormakaba, automation at security access, lounge entry, self-boarding, and more enables fast, intuitive, and hassle-free journeys, demonstrating how smart technology and thoughtful design support high-capacity operations while enhancing the passenger experience.

Location: Munich Airport Terminal 2
Architect´s office: Koch + Partner, Munich
Official Website: https://www.munich-airport.com/
Highlight: Argus Air egate

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Challenges

How can automation optimize passenger flow from check-in to arrival?

Automated access to central security checkpoints – passengers pass through Argus Air egates quickly and effortlessly at one of the most critical and stressful points in their journey, reducing queues and improving overall travel experience.
Automatic body scanning for faster and safer security screening.
Automated lounge access with Argus Air Lounge – ensures a seamless passenger experience by reducing queues and waiting times.
Argus Air self-boarding – enables independent, hassle-free departures for passengers.
One-way corridors at arrivals – manage passenger flow securely, allowing movement in only one direction to prevent breaches.
Saferoute systems – protect sensitive airside areas from unauthorized access while ensuring secure escape routes in case of an emergency.

"Our goal as a terminal operator is for passengers to enjoy their time with us—not just rush to their flight, but to work, shop, use all services, and simply relax."

Matthias Langbehn

Managing Director Munich Airport Terminal 2

Details

For a seamless and secure passenger flow at Munich Airport Terminal 2 Thanks to a high degree of automation including the implementation of innovative dormakaba solutions, Terminal 2 has become a leading example of secure, efficient, and enjoyable passenger flow at a high-capacity airport.

Key benefits include:

Faster passenger flow through automated access to security checkpoints, lounges and self-boarding, significantly reducing wait times.
Enhanced security with one-way corridors, protection of sensitive airside areas, and Saferoute systems for emergencies.
Improved passenger experience with intuitive, hassle-free processes and a relaxed terminal environment.
High capacity and efficiency supporting up to 41 million passengers per year without compromising comfort or service.