Improving airport passenger flow management for families

East Midlands Airport faces the persistent challenge of managing high passenger volumes within a compact layout, particularly during peak leisure travel periods (e.g. summer vacation). This calls for passenger flow management and airport access control that keep movement fast, intuitive and secure across every touchpoint.

To address this operational hurdle, dormakaba implemented smart access control systems across entrance and pre-security areas. Anti-walk-back gates and pre-security access points ensure controlled entry for individuals while maintaining a seamless flow of passengers. This supports both operational control and a smooth passenger experience, whether departing or arriving – even at peak times.

Touch-free access plays a key role in reducing friction and supporting efficient passenger flow. Automatic door systems and clearly structured access points allow travelers to move independently through East Midlands Airport, thus improving orientation and reducing congestion in high-traffic areas.

By combining smart access solutions with a consistent approach to design, the airport benefits from a unified system for managing access and the flow of people. This enhances overall security, supports staff in managing passenger movement and delivers a smoother journey for travelers from departure to arrival.