Confidant

The Confidant electronic hotel door lock combines timeless, sleek design and advanced technology to enhance guest experience and streamline hotel operations. It supports mobile access via Digital Wallets (NFC) and Bluetooth® Low Energy, , as well as RFID technologies, offering secure, contactless and convenient access across all hotel sizes and building types. Confidant is suitable for both new builds and retrofit projects. Integrated with dormakaba’s Ambiance software, it provides a seamless experience for both guests and staff.

Mobile access – supports digital wallets (NFC), and Bluetooth® Low Energy
Versatile for hotels of any size – ideal for new builds or retrofits
Enables easy, cost-efficient entry into electronic access control
Available with or without mortise lock
Works with Ambiance – the user-friendly software solution for modern access control in hotels
Wireless programming and lock interrogation

Product Details

Combining elegant design with smart technology, the Confidant hotel lock works standalone or as part of an online access control system with dormakaba’s Ambiance management software.

Key Features:

Supports mobile access via Digital Wallet (NFC) or Bluetooth® Low Energy or
Supports RFID credentials such as cards, fobs, and wristbands (see factsheet for details)
High security, wear-resistant and tamperproof design for long-lasting durability
Operates with a completely sealed contactless RFID reader and LED signals for visual feedback
3 AA batteries provide up to 50,000 openings or 2 years of use.
Low battery indicator
Compatible with dormakaba and third-party mortise locks
Levers in various designs and finishes . Lever hand field reversible.
Meets important certifications, including UL 10C, ULC S-104 (fire resistance), EN 179 (emergency exit door), and its electronics are compliant with IEC 61000-4 and CE R&TTE and more – see the fact sheet for details.
European kit options to meet various property needs:
- Kit 1: outside lock housing, operating 3^rd party mortise and maintaining existing inside levers
- Kit 2: outside / inside housing, operating 3^rd party mortise
- Kit 3: outside / inside housing and dormakaba mortise lock case

Technical Details

The Confidant door lock features a robust design enabling low maintenance, high reliability and precision technology.

Polycarbonate cover, glossy black
Concealed battery panel (3 alkaline AA) and programming interface
Levers available in various designs; outside lever free rotating in locked mode.
Privacy options, depending on model
ANSI: locking devices:
High-security 1” (25 mm) deadbolt projected by inside thumbturn, retractable by interior handle or keycard; optional auto deadbolt
Standard backset: 2 ¾” (70 mm) mortise and tubular latch; 2 ⅜” (80 mm) tubular latch only (ANSI mortise locking devices)
EURO locking devices also include: 55, 60, 65, 70 and 80 mm backsets; optional 20 or 24 mm rounded forend plates, optional 8 or 9 mm spindle
Door thickness: 1 ¼” to 2 ½” (35 mm to 66 mm)
Emergency opening with emergency cards or mechanical key override (MKO)

Functionalities

The Confidant provides comprehensive functionality for seamless and secure access control, tailored to meet the needs of modern hotel operations.

Standard operation: offline; online options available
Logs up to 4000 door events, retrieval via 4k audit card, handheld device (dormakaba M-Unit), or remote access with online function
Wireless programming via NFC technology using our handheld (M-unit) device

Components

The following dormakaba components are needed for a full functionality of the Confidant door lock:

Core Package

Ambiance Access Management Software
dormakaba RFID Encoder GEN II
dormakaba Maintenance Unit
Access cards and/or credentials

Optional

Ambiance RX and RX Link for online wireless integration
A dormakaba Mobile Access Solution Program
Keys and Cores for Mechanical Key Override functionality

Applications

Suitable for new construction as well as refurbishment projects of any size, from small boutique to large-scale resorts
Enabling efficient and seamless access control for guest rooms, common areas, and back-of-house