Ambiance Cloud Access Management Software

Ambiance Cloud Access Management Software is a cloud-based hotel access control system that enables secure, remote management of guest and staff access across single or multi-property environments.

Built for scalability and flexibility, it eliminates the need for on-site servers while providing real-time control of hotel door locks, RFID credentials, and mobile key access.

Powered by industry-leading Amazon Web Services (AWS), Ambiance Cloud delivers high-performance, reliable, and secure infrastructure for hotels of all sizes.

With seamless integration into property management systems (PMS) and dormakaba Bluetooth® enabled locks, it streamlines operations, strengthens security, and supports a modern, contactless guest experience.

  • Cloud-based hotel access control system accessible from anywhere
  • Remote management of guest and staff access across multiple properties - no local servers needed
  • Seamless PMS integration and third-party system connectivity
  • Supports RFID credentials, mobile keys, and digital wallet access
  • Server-free deployment with automatic updates and maintenance
  • Compatible with dormakaba Bluetooth® enabled hotel locks
  • Scalable solution suitable for hotels of all sizes
  • Intuitive interface with streamlined workflows for fast adoption

Product Details

• Centralised cloud platform to manage multiple hotel properties from a single location  
• 24/7 monitoring with high system availability for reliable hotel access control  
• Automatic updates, backups, and maintenance to reduce IT workload  
• Continuous system upgrades ensuring always up-to-date software  
• Server-free deployment with no need for on-site infrastructure  
• Powered by Amazon Web Services (AWS) for scalable, secure, and high-performance cloud access control

Technical Details

• Built-in PMS Bridge interface enabling seamless connectivity between on-premise property management systems (PMS) and the Ambiance Cloud platform  
• Supports industry-standard interfaces including FIAS, Ambiance SOAP, and REST APIs for flexible system integration  
• Designed for secure, real-time data exchange between hotel access control systems and third-party platforms  
• Cloud-based architecture supporting scalable, multi-property deployments

Functionalities

Ambiance Cloud is built on the same proven core as the on-premises Ambiance solution, delivering advanced cloud-based hotel access control functionalities:

  • Comprehensive lock and access control, including support for Bluetooth-enabled hotel locks, lock programming, auditing, and advanced key management (failsafe, diagnostics, toggle/unlock)
  • Flexible property and system configuration, with user-defined setup for rooms, suites, and access points, as well as configurable system settings such as guest registration defaults, security policies, and encoder management  
  • Advanced role-based access control and staff management, including configurable user roles, staff key creation, access tracking, and access management profiles with schedules, shifts, grouped access points, and restricted access zones  
  • Seamless integration and usability, supporting elevator and amenities access control, key creation via cloud-based web client or third-party PMS systems, and intuitive workflows with built-in guidance

Components

Your Ambiance Cloud starter kit includes the following core components for cloud-based hotel access control:

• Ambiance Cloud Access Management Software for remote access control and system administration  
• dormakaba RFID Encoder (GEN II) for secure keycard and credential encoding  
• dormakaba Maintenance Unit (programmer) for lock configuration and system setup  
• Ambiance Cloud Gateway for secure communication between cloud platform and on-site devices  

Additional components required to complete your hotel access control solution (sold separately):

• dormakaba electronic hotel locks for guest rooms and staff access points  
• Elevator and perimeter access hardware for full property security coverage  
• RFID credentials including keycards, fobs, and wristbands  
• dormakaba Mobile Access Solutions with digital wallet support for mobile key and keyless entry

Applications

Ambiance Cloud is designed for hotels of all sizes, from single properties to multi-property hotel groups, enabling centralized cloud-based access control across locations.

It supports secure management of guest rooms, suites, staff-only and restricted areas, as well as amenities, perimeter access, and elevator access control.

Built for scalability, the platform integrates seamlessly with existing hotel systems while adapting to growing operational needs.

Ambiance Cloud also enables mobile-friendly access, allowing guests and staff to use smartphones and digital wallets for secure, keyless entry.

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