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dormakaba, hetras and Village Hotels

Innovative collaboration for mobile access

'The dormakaba mobile access solution is integrated with the fully cloud based hetras PMS. This provides Village Hotels’ guests the freedom to move at their own pace. Security is a priority for us. We selected dormakaba because of its global reputation for security and its relationship with hetras.’ Rob Paterson, Commercial Director for Village Hotels. 

We are now living in the ‘smart age’, according to Ofcom* the UK has become a smartphone society. Nowadays, two thirds of the population own a smartphone, using it for nearly two hours every day to browse the internet, access social media, bank and shop online. Now, they can also check-in to a hotel using their smartphone. Mobile access is an innovation that has started to shape the future of hotel access. In October, 2015 dormakaba an-nounced that it partnered with hetras to implement a fully integrated Mobile Access solution for Village Hotels. Village Hotels has 28 locations throughout the UK, with Aberdeen, Glasgow and Edinburgh opened recently. The company caters to both locals and travellers alike through its extensive food and beverage offerings and health and fitness club amenities. For more information, visit

‘Village Hotels is respected for pushing technology boundaries to bring ultimate convenience to its guests. The dormakaba-hetras partnership enables guests to choose to check-in before they arrive, receive a secure mobile code on their BLE device and go straight to their room,’ said Rob Paterson, Commercial Director for Village Hotels. ‘The hetras cloud-based property management system interfaces with dormakaba to provide an “innovative self service guest journey” for Village Hotels’ clients,’ said Philip von Ditfurth, hetras Managing Director.

dormakaba mobile locks use BLE (Bluetooth Low Energy) to deliver a seamless, reliable and highly secure guest experience. The flexibility of dormakaba’s mobile access solutions ensure emerging demand for greater mobile compatibility. Guests can check-in online with their mobile device and use it during their stay as their very own mobile room key.
‘dormakaba is thrilled to be working with Village Hotels in the UK on the deployment of dormakaba’s mobile access solution throughout the Village portfolio. Village Hotels is an exciting brand in the UK market. Its innovative approach enhances the guest experience and puts the convenience of
market-leading mobile technology literally in the users hand,’ said Steve Bewick, Vice president dormakaba UK and Ireland.
This innovative approach to the hotel checkin is being already well- received by many Village Hotel customers. The mobile mindset of today’s generation demands choice of service. Rod Reading, dormakaba Projects
and Solutions Director added: ‘With dormakaba Mobile Access Solutions, hoteliers can meet those demands by turning the mobile device into a customer service tool, providing a convenient way for guests to fully-control their travel preferences’.

About dormakaba 
With its innovative products, systems, and services, globally active technology group, dormakaba is a leading provider of high quality access management solutions, locks, cylinders, door hardware, physical access systems, enterprise data & time recording and interior glass systems. For more than 150 years, dormakaba has set trends in security and beyond – in terms of functionality, convenience and design - always with a focus on optimum value to customers.

About hetras
hetras is the first company in Germany to develop a fully Internet-based management application for hotels and hotel chains of all sizes. hetras’ hotel management system has been specifically designed for new generation hotels that employ a high level of automation. It comprises a highly efficient property management system (PMS) and a powerful distribution and channel manage-ment system. The system is offered on a SaaS basis, which means that hotels pay an all-inclusive flat fee per month per room. hetras is also proud to be a technology partner in the “FutureHotel” project of the Fraunhofer Institute. For more information, go to


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