Service for lodging systems

At dormakaba, we are committed to delivering a best-in-class customer experience. We maintain complete control over our service processes to ensure an unparalleled level of quality because we understand the significance of every customer interaction. Our team comprises passionate and dedicated employees who are committed to supporting our customers.

Customer Service
Technical Support
Product Warranty

Lodging Service Plans

Optimize your dormakaba access system's lifespan with our tailored Service Plans, designed with you in mind. Localized support ensures your system runs smoothly, while six customizable options cater to your specific needs. Pair this with our expert Technical Support and Customer Success bundles, and you're guaranteed peace of mind. Experience top-tier, customer-first service with dormakaba.

Lodging Service Plans Fact Sheet

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Warranty

Explore warranty, terms, and conditions with ease. Download category-specific documents for details. Questions? Contact our dedicated customer service team. Your satisfaction is our priority. Thank you for choosing us!

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Shop Genuine Spare Parts Online at Our Webstore

Experience the convenience of shopping for authentic spare parts from the comfort of your home or office. Our webstore offers a wide selection of genuine spare parts to ensure your equipment's optimal performance. Browse, select, and order with confidence.

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Product return & repair

If your product falls short of meeting dormakaba's high standards in materials or workmanship, you may have the option for a repair or replacement.

Product Return & Repair