Ambiance™ Cloud Access Management Software

Ambiance™ Cloud is a powerful, cloud-based access management software designed to simplify and streamline hotel operations. Whether managing a single hotel or a multiple properties, Ambiance Cloud gives you full control over guest and staff access, room locks, perimeter security, and more — from anywhere, at any time.

With no need for local servers, Ambiance Cloud ensures secure access control with automatic updates, encrypted backups, and reliable system maintenance. Using industry-leading Amazon Web Services (AWS) for cloud services, Ambiance Cloud offers scalable performance and security for hotels of all sizes.

Cloud-based access control – easily manage access for guests and staff from anywhere
Seamless integration – built-in interface connects with on-premise PMS and other systems
Remote & server-free – administer access from anywhere with high-performing functionality — no local servers needed
Modern & secure credentials – supports RFID, mobile keys, and digital wallets for enhanced convenience and security
Supports dormakaba’s Bluetooth® enabled locks
Scalable & user-friendly – works for hotels of any size, with intuitive, guided workflows that adapt to property needs

Product Details

Manage multiple hotel properties from one centralized location
Round-the-clock monitoring and system availability
Automatic system updates, backups and maintenance
Automatic system upgrades for always up-to-date software
No need to maintain local servers
Uses industry-leading Amazon Web Services for cloud services

Technical Details

Built-in PMS Bridge interface to provide enhanced connectivity between the on-premise PMS and Ambiance Cloud.
The supported interfaces include FIAS and Ambiance SOAP API.

Functionalities

Ambiance Cloud was built on the same core as the on-premises Ambiance solution, an overview of the most important functionalities below:

Comprehensive lock & access control – Bluetooth lock support, lock programming, auditing, and specialty key management (failsafe, diagnostics, toggle/unlock, etc.).
Flexible property & system configuration – User-defined room, suite, and access point setup, plus system settings like guest registration defaults, security settings, and encoder management.
Advanced role & staff management – Configurable roles, staff key creation, access tracking, and access management profiles (schedules, shifts, grouped access points, common/restricted access).
Seamless integration & usability – Elevator and amenities management, key creation via web client or third-party PMS, intuitive workflows, and online help.

Components

Your Ambiance Cloud new project starter kit includes:

Ambiance Cloud Access Management Software
dormakaba RFID Encoder GEN II
dormakaba Maintenance Unit (programmer)
Ambiance Cloud Gateway

Additional items to complete your solution (sold separately):

dormakaba electronic locks
dormakaba elevator and perimeter access hardware
RFID credentials including access cards, fobs and wristbands
dormakaba Mobile Access Solutions and digital wallet support

Applications

Tailored for hotels of all sizes, from single properties to multi-property hotel chains.
Manages guest rooms, suites, restricted areas, amenities, perimeter, and elevator access.
Scalable for all hotel access needs, integrating seamlessly with existing systems.
Enables secure, mobile-friendly access for guests and staff – including wallet access.