Service Plans for Physical Access Systems
For unlimited access to our Support or full coverage of all your dormakaba system, you can select the plan that suits your needs.
| Gold | Silver | Enhanced
Warranty | Warranty | No Contract |
Access to dormakaba support hotline (8am-5pm Monday to Thursday, 8am-4pm Friday) | ✔ | ✔ | ✔ | ✔ | ✘ |
Privileged access to dormakaba support site: support.kaba.co.uk | ✔ | ✔ | ✔ | ✔ | ✘ |
Priority reaction time. Next day for most locations. | ✔ | ✔ | ✔ | ✘ | ✘ |
Two Planned Preventative Maintenance visits per year | ✔ | ✔ | ✔ | ✘ | ✘ |
Annual Expert Safety Check | ✔ | ✔ | ✔ | £POA | £POA |
Call out charges in normal working hours (8am-5pm Monday to Thursday, 8am-4pm Friday) | Inclusive* | £POA* | £POA* | £POA* | £POA* |
* Subject to fair usage policy
Contact our service team
We are always close by thanks to our 24/7 nationwide service network.
Contact us