Service Plans for Physical Access Systems
For unlimited access to our Support or full coverage of all your dormakaba system, you can select the plan that suits your needs.
| Gold | Silver | Enhanced Warranty |
Warranty | No Contract | |
| Access to dormakaba support hotline (8am-5pm Monday to Thursday, 8am-4pm Friday) |
✔ |
✔ |
✔ |
✔ |
✘ |
|
Privileged access to dormakaba support site: support.kaba.co.uk |
✔ |
✔ |
✔ |
✔ |
✘ |
|
Priority reaction time. Next day for most locations. |
✔ |
✔ |
✔ |
✘ |
✘ |
|
Two Planned Preventative Maintenance visits per year |
✔ |
✔ |
✔ |
✘ |
✘ |
|
Annual Expert Safety Check |
✔ |
✔ |
✔ |
£POA |
£POA |
| Call out charges in normal working hours (8am-5pm Monday to Thursday, 8am-4pm Friday) |
Inclusive* |
£POA* |
£POA* |
£POA* |
£POA* |
* Subject to fair usage policy
Contact our service team
We are always close by thanks to our 24/7 nationwide service network.