Service Plans for Access Workforce Management

Whether you want unlimited access to our support or full coverage of your dormakaba system, you can select the plan that best suits your needs.






No Contract

Access to dormakaba support hotline (8am-5pm Monday to Thursday, 8am-4pm Friday)



Privileged access to dormakaba support site:


Remote software support


Remote software updates


T&A terminal advanced replacement


Annual Planned Preventative Maintenance visit (survey, fix and report)


Return to base' hardware repairs


Call out charges in normal working hours (8am-5pm Monday to Thursday, 8am-4pm Friday)






On-site software support







* Per call during working hours

** Subject to fair usage policy 

Contact our service team

We are always close by thanks to our 24/7 nationwide service network.