Physical Access Systems Service Plans
Whether you want unlimited access to our Support or full coverage of all your dormakaba system, you can select the plan that best suits your needs:
| Gold | Silver | Enhanced Warranty | Warranty | No Contract | |
| Access to dormakaba support hotline (8am-5pm Monday to Thursday, 8am-4pm Friday) | ✔ | ✔ | ✔ | ✔ | ✘ |
Privileged access to dormakaba support site: support.kaba.co.uk | ✔ | ✔ | ✔ | ✔ | ✘ |
Priority reaction time. Next day for most locations. | ✔ | ✔ | ✔ | ✘ | ✘ |
Two Planned Preventative Maintenance visits per year | ✔ | ✔ | ✔ | ✘ | ✘ |
Annual Expert Safety Check | ✔ | ✔ | ✔ | £POA | £POA |
| Call out charges in normal working hours (8am-5pm Monday to Thursday, 8am-4pm Friday) | Inclusive* | £POA* | £POA* | £POA* | £POA* |
* Subject to fair usage policy