dormakaba
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Prevent accidents and prolong the life of your product

Flexible service solutions

Tailored to suit your needs

The THREE Star Saver

An entry-level agreement providing
peace of mind with routine service,
discounted labour and parts.
Silver service that is hard to surpass.

• Pre-scheduled maintenance service programme

• Reduced charge business hours service calls (labour)

• Reduced charge for emergency after-hours service

• To maintain your existing product, spare parts are discounted significantly

• Prompt service – your requests are treated with attention and commitment

• A national network of dormakaba trained and dedicated support staff

A FOUR STAR Plan

A superior level agreement
with reduced maintenance costs.

• Pre-scheduled comprehensive maintenance service programme

• No charge business hours service calls (labour)

• Reduced charges for emergency after hours service

• Significantly discounted spare parts included for the maintenance of your existing product

• Prioritised service – your requests are treated with a speedy response

• Extended trading coverage in special circumstances

• A national network of dormakaba trained and dedicated support staff

The FIVE STAR advantage

A premium level agreement
in one hassle-free annual invoice for
peace of mind and budget planning.
Some of the exceptional services you would expect are:

• Pre-scheduled comprehensive maintenance service programme

• No charge business hours service calls

• dormakaba spare parts included in any call for the maintenance of your existing product - 24/7

• Priority service – your requests are treated with priority response

• Extended trading coverage in special circumstances

• A national network of dormakaba trained and dedicated support staff

If you have questions about any of the above service plans, please contact our service division at 011 510 1500