dormakaba
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Prevent accidents and prolong the life of your product

Preventative maintenance

Preventative Maintenance

In order to optimize the longevity and efficiency of your access solutions and to fulfill your servicing and maintenance obligations, we recommend taking out a preventative servicing and maintenance agreement.


Why a regular maintenance plan? Prevention is better than cure.

Functionality
Functionality
Fixing wearing components and malfunctions ensures that your building's access and security solutions run smoothly.
Enjoy the silence
Enjoy the silence
We offer consultation in noise and vibration reduction, ensuring tranquility in your critical areas of work.
Uptime and usability

Uptime and usability
Regular maintenance reduces breakdowns and avoids accidents - ensuring your building is secure and your people are safe at all times.
Compliance

Compliance
Assistance in meeting the requirements of your local regulations in a cost-effective way.
People flow

People flow
Well maintained access products and solutions enable a smooth people flow.
Building`s value

Building's value
Well maintained access products and solutions increase your building's value.
Sustainability

Sustainability
We help you manage your energy costs and prolong
the product lifecycle for greater sustainability.


Service plans tailored to your needs

Our dormakaba Service Plan options are specifically designed to help you run your business smoothly and extend the life of your products. 


Automatic Doors - Service Plans

Automatic Doors - Service Plans
We service and repair all brands of automatic doors


Manual Doors - Service Plans
Manual Doors - Service Plans
We also service and repair all brands of manual doors


Industrial Doors - Service Plans
Industrial Doors - Service Plans
Tailored to suit your business and usage patterns.


Access Workforce Management - Service Plans
Access Workforce Management - Service Plans
Our scalable service with cost control.


Lodging Systems - Service Plans
Lodging Systems - Service Plans
Extend your lifecycle and reduce any downtime.


Physical Access - Service Plans
Physical Access - Service Plans
Select the plan that best suits your individual needs.


Service Plans

The THREE Star Saver

An entry-level agreement providing
peace of mind with routine service,
discounted labour and parts.
Silver service that is hard to surpass.

• Pre-scheduled maintenance service program

• Reduced charge business hours service calls (labour)

• Reduced charge for emergency after-hours service

• To maintain your existing product, spare parts are discounted significantly

• Prompt service – your requests are treated with attention and commitment

• A national network of dormakaba trained and dedicated support staff

A FOUR STAR Plan

A superior level agreement
with reduced maintenance costs.

• Pre-scheduled comprehensive maintenance service program

• No charge business hours service calls (labour)

• Reduced charges for emergency after hours service

• Significantly discounted spare parts included for the maintenance of your existing product

• Prioritised service – your requests are treated with a speedy response

• Extended trading coverage in special circumstances

• A national network of dormakaba trained and dedicated support staff

The FIVE STAR advantage

A premium level agreement
in one hassle-free annual invoice for
peace of mind and budget planning.
Some of the exceptional services you would expect are:

• Pre-scheduled comprehensive maintenance service program

• No charge business hours service calls

• dormakaba spare parts included in any call for the maintenance of your existing product - 24/7

• Priority service – your requests are treated with priority response

• Extended trading coverage in special circumstances

• A national network of dormakaba trained and dedicated support staff


All services at a glance:

Service overview

Service overview

We care about your building safety and security. Benefit from more than 150 years of experience.

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Emergency callout

Emergency Callout - Repair

Can't be done - there's no such thing! We fix your problem quickly and easily.

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Spare parts

Genuine Spare Parts

Quick delivery. Nationwide. Perfectly matched to fit our products.

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Modernization & upgrades

Modernization & Upgrades (All Brands)

Keep up-to-date with technology and benefit from extra security and reduced energy costs.

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