Manual Doors Service Plans
Our planned or preventative servicing and maintenance is undertaken on a contracted basis.
We offer three different servicing packages: Silver, Gold and Platinum.
All contracted clients receive a reduced emergency callout charge.
To enquire about our Service Plans, please use this form.
|PPM (Planned Preventative Maintenance) visit*, including:||✔||✔||✔|
|• Basic adjustments to ensure doors are working||✔||✔||✔|
|• Rectify any faults in closing speeds, sensors, backcheck and latching||✔||✔||✔|
|• Site report outlining any major defects or upgrades required to ensure safe & correct function||✔||✔||✔|
|Access to dormakaba 24/7 Support Centre||✔||✔||✔|
|Reduced Labour Rates for 24/7 Emergency Call Outs||✔||✔||✔|
|Call Out Rates are covered within the price of the contract**||✔||✔||✘|
|Labour Rates for faults rectified on Call Outs and PPM are covered within the price of the contract**||✔||✔||✘|
|Parts used for faults rectified on Call Outs and PPM are covered within the price of the contract**||✔||✘||✘|
|Out of Hours Call Out Rates and Labour costs are covered as part of the Contract||✘||✘||✘|
|End of Life replacement & obsolete products covered as part of the Contract||✘||✘||✘|
* 2 or more annual PPM visits are
** Excludes; Misuse and abuse. Is applicable to; Normal office hours Call Outs (8am to 5pm, Monday to Friday)