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Manual Doors Service Plans

Our planned or preventative servicing and maintenance is undertaken on a contracted basis.

We offer three different servicing packages: Silver, Gold and Platinum.

All contracted  clients receive a reduced emergency callout charge. 

 

To enquire about our Service Plans, please use this form.

 


PlatinumGoldSilver
PPM (Planned Preventative Maintenance) visit*, including:



• Basic adjustments to ensure doors are working



• Rectify any faults in closing speeds, sensors, backcheck and latching



• Site report outlining any major defects or upgrades required to ensure safe & correct function



Access to dormakaba 24/7 Support Centre



Reduced Labour Rates for 24/7 Emergency Call Outs



Call Out Rates are covered within the price of the contract**



Labour Rates for faults rectified on Call Outs and PPM are covered within the price of the contract**



Parts used for faults rectified on Call Outs and PPM are covered within the price of the contract**



Out of Hours Call Out Rates and Labour costs are covered as part of the Contract



End of Life replacement & obsolete products covered as part of the Contract



* 2 or more annual PPM visits are  

** Excludes; Misuse and abuse. Is applicable to; Normal office hours Call Outs (8am to 5pm, Monday to Friday)