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Automatic Doors Service Plans

Our planned or preventative servicing and maintenance is undertaken on a contracted basis.

We offer three different servicing packages: Silver, Gold and Platinum.

All contracted clients receive a reduced emergency breakdown charge.

 

To enquire about our Service Plans, please use this form.

 


PlatinumGoldSilver
PPM (Planned Preventative Maintenance) visit*, including:



• Basic adjustments to ensure doors are working



• Rectify any faults in closing speeds, sensors, backcheck and latching



• Check compliance of automatic doors in accordance with AS5007



• Site report outlining any major defects or upgrades required to ensure safe & correct function



Access to dormakaba 24/7 Support Centre



Reduced Labour Rates for 24/7 Emergency Call Outs



Call Out Rates are covered within the price of the contract**



Labour Rates for faults rectified on Call Outs and PPM are covered within the price of the contract**



Parts used for faults rectified on Call Outs and PPM are covered within the price of the contract**



Out of Hours Call Out Rates and Labour costs are covered as part of the Contract



End of Life replacement & obsolete products covered as part of the Contract



* 3 services or more per annum, in accordance with AS5007

** Excludes; Misuse and abuse. Is applicable to; Normal office hours Call Outs (8am to 5pm, Monday to Friday)