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dormakaba launches and installs safe entry flow system for Co-Op Group

Recognising the urgent requirement for the Co-op Group Food stores to continue to operate safely during the COVID-19 pandemic, dormakaba worked closely with the Group to create the Safe Entry Flow system. The solution can effectively control the flow of people in and out of premises to ensure social distancing guidelines can be maintained, and in store staff can be protected.

 “Our dedicated project team have developed a solution that forms a physical barrier for people, to ensure guidelines on limiting footfall are met. Safe Entry flow is supported with a designated Technical Support Program to provide assistance from installation through to aftersales maintenance.”

Ricky Walker
UK Delivery Director
dormakaba UK

As part of the Co-operative Group, Co-op Food is a network of local convenience stores and supermarkets operating in over 3,700 locations. During the pandemic, these stores, classed as ‘essential retail’, were able to remain open providing they adhered to the Government’s ‘COVID-secure’ guidelines, so that customers could continue to access essential grocery items during this time. After close discussions between dormakaba and Co-op Group, Safe Entry Flow was launched as a solution to help provide a safe, socially distanced environment for customers to shop.

Acting as an automatic door operator to control the flow of people into a store, Safe Entry Flow is a people counting system that uses 3D and Thermal Imagining to capture footfall data within a store. The counting system links to an automatic door operator, only allowing entry when the number of customers in the store is within a pre-set range (depending on the size of the retail unit), therefore creating a physical barrier to prevent overcrowding. The enhanced solution also provided Co-op with a wealth of data metrics of footfall within their stores, including turn-in rates.

A traffic light system and sound box are also linked to the system to provide visible and audible signals to customers at the store entrance, providing a simple and enhanced end-user experience. This innovative solution enabled Co-op Food stores to comply with social distancing requirements, as outlined in the Government’s operating guidelines.

The hardworking and dedicated team at dormakaba went from concept to rollout in just 44 days, to allow Co-op Food to operate as efficiently as possible within the COVID-19 climate.

Ricky Walker, UK Delivery Director at dormakaba says, “the Co-op Group was looking for solutions for the Food stores to operate as conventionally as possible in unconventional times. Other measures had been trialled to ensure operations continued, however they did not find these as effective in maintaining Government guidelines.

 “The Group specifically required something to integrate with the automatic doors, that would create a physical barrier to controlling footfall, ensuring customers and staff are kept safe.”

 “Recognising this, our dedicated project team have developed a solution that forms a physical barrier for people, to ensure guidelines on limiting footfall are met. Safe Entry flow is supported with a designated Technical Support Program to provide assistance from installation through to aftersales maintenance. We’ve had extremely positive feedback from the Co-op Group, with installations still ongoing.”

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